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TELECOMMUNICATIONS
The Telecommunications industry has become one of the core drivers of technology change and technology adoption in business today. The sheer volume of data and transactions processed has defined the industry to a point where only best of breed technology, applications and specialist resource can support the business successfully.
There are many verticals within the industry and many different applications being utilised to satisfy business requirements. These range from physical Base Stations, Switching Centres, Mediation Devices, transmission networks, Rating Engines, Billing Applications, Customer Relationship Management Applications, middleware and Data Warehousing to customer focused self service web portals for Service Providers and End Users.
Within this myriad of technology applications and platforms, Nextgen has selected the following key areas as their core competency in terms of service provision:
- Wholesale and Retail Billing
- Customer Relationship Management
- Data Warehousing and Business Intelligence
- Data Migration and Data Cleansing
Nextgen is able to provide consulting services in these areas. Typically these services are rendered by internationally sourced resources due to the fact that most of the applications deployed are based on defined Telco standards adopted in the industry and most of the applications are developed and supported by multi-national vendors.
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